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Nichole Gray's  ''Lash Studio"

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Here are some FAQ about eyelash extensions…

What are eyelash extensions and how are they applied?

Eyelash extensions are single synthetic lashes applied directly to the natural lash, close to (but not touching) the lash line with a semi-permanent bonding adhesive. A single extension is applied to a single lash, leaving the eyelashes and eyelids to move freely. They are applied carefully, one by one using specially designed tweezers. The whole process normally takes 1 – 2 hours depending on how many lashes are applied.

How long do eyelash extensions last?

As long as six weeks – as the eyelash extension generally lasts until the natural lash falls out in its natural cycle. However it is advisable to have some infills applied approximately every 2.5 – 3.5 weeks (depending on how well you take care of them) to make sure your eyelashes always look fabulous, as by this stage some would have fallen out as new lashes have grown through. How long your eyelash extensions last also depends on how you care for them (i.e. by removing makeup correctly, not thrashing them with heaps of mascara, and not tugging/pulling at your eyelash extensions). Some clients who take extra good care of their lashes get 4+ weeks before they need infills!

Why do I need infills if they last up to six weeks?

The eyelash extensions fall out with your natural lash cycle – which is 6-8 weeks, so very gradually – just a few here and there as new baby lashes come through. After about 2-3 weeks you will start seeing little gaps where the old ones have fallen, and new ones are coming through – so at this point it’s a good time to get infills, so your lashes always look nice and full.

How much do eyelash extensions cost?

A standard full set of eyelashes, consisting of around 60-65 lashes per eye costs $125, or for a glamour set $150 for around 80-85 lashes per eye applied. It really all depends on the look you are hoping to achieve. Infills generally cost between $60 – $90, depending on how many lashes you have lost.

Will eyelash extensions damage your natural lashes?
No – we apply eyelash extensions taking special care to ensure that they are all applied individually and correctly to maintain your eyelash health. To ensure the ongoing health of your lashes, we highly recommend that you take the advice of the technician regarding the maximum thickness and length that would be appropriate long-term for your natural lashes.  The eyelash extensions come off when your natural lash falls out, and so long as an appropriate weight extension has been applied, your natural lashes will grow through as normal. Please listen to the technicians’ advice about how long/heavy you should go if you have naturally thin or sparse lashes. Don’t try to remove the eyelash extensions yourself – as this could easily damage your natural lashes, as the adhesive bond is extremely strong.

Sometimes clients choose not to take our advice regarding the lashes and do request extra long and thick lashes be applied to their thin or fine natural lashes. We will advise against this but ultimately the choice is yours. We will apply the lashes that you request. Usually as a one-off or special occasion wear, this will cause no problems at all, but long-term it can weaken your lashes.

But I have a friend who said her lashes were damaged by lash extensions?

Inexperienced technicians or those who rush (beware beauty salons who do not specialize!) are eager to apply lashes that are too heavy/clumped together which can definitely result in damaged lashes. Our goal is to give you beautiful lashes all the time, with no damage to your natural lashes. We customize the lashes so they are the right weight and thickness, and apply them carefully, one by one, so that your natural lashes remain as healthy as ever!
If you are still concerned, and are a little lash-obsessed  I recommend using a growth formula that helps strengthen and condition your natural lashes. I stock Max 2 plant-based growth serum in our salon and using biotin vitamins, which is a great products to enhance health  lash growth  and does not cause the extensions to fall off.

Will having eyelash extensions applied painful?

No. I am often asked ‘are eyelash extensions painful?’ and the answer is no – not if applied properly! The eyelash extensions are applied directly to the eyelash, so there is no contact with the skin. It may feel a little unusual the first time, but once you get used to it, it should be so comfortable that you may drift off to sleep! The technician uses high qualities relatively fume free glue, which does not burn or sting, unlike cheaper products. People with extremely sensitive eyes or sinus problems may get some watering and slight stinging at the end, but this subsides within seconds.

Will eyelash extensions irritate my eyes?

No – once your eyelash extensions are applied, they will feel just like your normal lashes – you shouldn’t feel any difference. The eyelash extension is bonded to the actual lash, not your eyelid skin, so it feels just like your normal lashes. One extension is applied to each lash individually, so your eyelashes can move freely. You should be careful not to roughly rub your eyes though, as this can damage the extensions could make them a little uncomfortable.

I have had bad extensions applied somewhere else and would like them removed and some new ones put on – is this possible?

In most cases, yes – but if you have had particularly bad extensions done somewhere else (particularly overseas) we cannot absolutely guarantee that we will be able to remove them or apply new ones immediately. It depends on how bad a state your lashes are in. If there is an awful lot of glue and many lashes fused together, it can take some time to remove the extensions gently. If the bad extensions have irritated or infected your eyes/eyelids Lady Lash reserves the right not to perform the procedure, and may refer you to initially seek medical advice.

Are eyelash extensions safe when pregnant?

Generally speaking, eyelash extensions are a safe and non-invasive cosmetic procedure -Lady Lash uses a high-quality, low fume adhesive which is manufactured specifically for cosmetic use near the eye, and the adhesive does not actually ever touch your skin – as the extensions are glued to the eyelash hairs. Allergic reactions to the adhesive are very rare (1 in several thousand) and when they do present, are easily treated. In saying this, we do not recommend that pregnant women who have never had eyelash extensions before test out the procedure during their pregnancy. The reasons are two-fold – firstly, the lash extension procedure requires you to lay flat on your back for over one hour; a position that is not recommended for women in the advanced stages of pregnancy. It also requires that you lie quite still – which can be hard if you’re heavily pregnant! Secondly, if you were unlucky enough to have an allergic reaction, your doctor may not be able to give you the required treatment due to your pregnancy, prolonging the reaction. However – if we have been doing your lashes and you become pregnant, there’s no problem continuing with the extensions – just let us know so that we can make sure you are comfortable at all times!

I made my appointment , what should I prepare for ?

The main thing is to have clean eyes and eyelashes, free of makeup – especially mascara. Some mascara contains oils that can prevent eyelash extensions bonding correctly. Be sure to use an oil-free makeup remover if removing makeup, and don’t use any oil or petroleum based products on or around the eye area for 48 hours prior (such as Vaseline or moisturizers). Do not have your eyelashes permed – it is very difficult for us to apply extensions on lashes which have been permed within the last 3 months, as often the extensions will not bond correctly.

Can I wear eye makeup with my eyelash extensions?

Yes, you can. Eyeliner and eye shadow are fine – you just need to be a little gentle. We don’t recommend that you apply mascara to your eyelash extensions, as this can cause them to clump together and may contain oils that weaken the adhesive bond on your eyelash extensions, so they will not last as long. If you are intent on wearing mascara, – see our **heavy mascara usage is not recommended – we may not be able to infill your extensions if there is too much mascara coating the lashes, and may need to apply a new set**

What about removing eye makeup?

You must use an OIL FREE makeup remover, as oil based removers will damage the adhesive and could make the eyelash extensions fall off prematurely. If wanting professional eyelash remover speak with your technician to order some a high quality makeup remover that is formulated specifically for eye lash extensions.

Can I swim/shower/ get my eyelash extensions wet?

Yes. In fact this is one of the best things about eyelash extensions – you will have pretty eyes ALL the time – when you wake up, straight out of the shower, out of the pool. Just don’t rub them or use detergents or oily soaps and be ware of your make-up foundation around the eye area, or they will last a long time.

Can you be allergic to eyelash extension adhesive?

Like all cosmetic products, there are some individuals who may be allergic to this particular adhesive. Allergic reactions are extremely rare however, and subside normally as soon as the extensions are removed. If you have extreme latex/band-aid allergies, you may be at higher risk of a reaction. If you have had an allergic reaction to any eyelash extensions before (swollen, puffy eyelids and under eye area) we do not recommend getting lash extensions again – as it is highly likely you will be allergic again. If you do have an allergic reaction, you must seek medical attention and we will need to remove the extensions as soon as possible.

Do I need to make an appointment?

Yes, appointments are generally necessary, timing is essential to make sure every client receive the attention needed. The most popular and can sometimes book out weeks ahead. Please contact us to arrange a time that suits you.

How do I take care of my eyelash extensions so they last longer?

There are a few simple steps you can take to make sure you get the most out of your eyelash extensions. At your appointment, we give you an after-care card outlining how to take care of them, the main things to remember are:

  • Do not wet them for 24 hours after application/infills so that the adhesive cures properly
  • Use only oil-free products, especially makeup remover
  • Do not rub them or pull at them
  • Do not use a mechanical eyelash curler
  • If exposed to chlorine, rinse off gently with fresh water afterwards
  • Gently brush them with your lash-wand
  • It’s best not to use mascara on them if possible!
  • Cleanse them properly 2-3 times per week 
  • Avoid steam rooms, saunas, and biking, yoga where possible for first 24 hrs.
  • Do sleep with an eye mask that has is silk on inside or silk pillow case will prolong the lashes.

Are the materials you use safe and good quality?

Yes – the eyelash extension adhesive we use is almost completely fume free, medical grade, and safe for your eyes – so no pain and burning! It is also very long lasting. The eyelash extensions used are the highest quality on the market, and are available in all sorts of lengths and thicknesses, customized to suit you! All equipment is sterilized before each use.

Can everyone use eyelash extensions?

Almost everybody can use eyelash extensions to increase the appeal and look of their eyes. The difference will be instant – your eyes will look sparkly and refreshed immediately! As the glue is applied directly to the eyelash, and does not touch the skin, there is very rarely any issue with allergic reactions.

Can I wear contact lenses/glasses with my eyelash extensions?

Yes, of course. However you may find it more comfortable to remove contacts before your appointment, or bring your contacts case so you can remove them immediately prior.

Will I look like a drag queen with my eyelash extensions?

No – not unless you are already a drag queen/would especially like to look like a drag queen. The lash is designed to customize your lashes to suit you. You can have just a few at the corners, for some added sparkle to your eyes, a full set for a natural, heavy lashed look, or a glamour set for a more dramatic, made-up effect (ideal for film/theatre/models, or special events like weddings). Lashes come in many different lengths and curl types, to suit a range of looks. We are confident that you will be very pleased with your lovely new lashes!

What if I get eyelash extensions but just don’t like them?

They can be removed using a glue-dissolver if you decide that they are not for you. But we’re sure this won’t be the case! Take a look at our Before and After gallery to see how fabulous they look on people of all ages.

What is the difference between silk and synthetic eyelash extensions?

One of the questions we’re asked here regularly at Lady Lash about eyelash extensions is about the difference between silk, synthetic (also known as ‘acrylic’) and mink eyelash extensions. Using all three of these materials every day, we’re very familiar with the difference, pros and cons of different kinds, and why you might choose one over the others.

Here’s a little rundown on each type, the pros and cons, and who they are most suitable for, to help you choose your next set of lash extensions:

Synthetic eyelash extensions: These are made from a polished, acrylic material and are the firmest/sturdiest of all. In appearance, they are a little shinier or glossier than the mink or synthetic, and when applied quite thickly, more dramatic. While they come in a wide variety of thicknesses and curls, and can be applied to look very natural, these are most popular with ladies wanting a more dramatic and made-up look. They hold their curl extremely well due to their firmness. Some people don’t find them as ‘soft’ or ‘natural’ looking than silk or mink eyelash extensions, and while they last a long time, the thickest type (normally 0.20 mm in width) don’t have quite as good staying power as the silk and definitely not the mink. Though, of all the lash extension types they do allow for the most stunning and glamorous looks to be created. They are most suitable for those with healthy, dense lashes of their own, and are generally favored by younger clients. If your own lashes are very fine or weak, then we’d recommend silk or mink over synthetic, as they are slightly lighter.

Silk eyelash extensions: These are the mid-weight type of lash extensions, and are finer and more flexible than the synthetic type. Because they are softer and more porous, they tend to hold on slightly longer than the synthetic ones. They can be made to look very natural or very glamorous, but not quite as dense/thick as the synthetic lashes. Because they are lighter weight, they are often a better option for your lashes if your own ones are weak or fine. Like synthetic lashes, silk come in a variety of curls and lengths, though are a better option for a more natural look, as the curl is not generally as uniform or as pronounced as synthetic. Glamour sets of silk lashes are one of the most popular options for brides, who are looking for lashes that are full and long yet still natural looking.

Faux-mink lash extensions: we’re against animal cruelty, which we why we do not and never will use real mink fur for lash extensions. We use faux-mink lashes, which are man-made fibers, designed to imitate real mink fur. They are very fine, soft and silky, just like real fur. However, they have been improved slightly, in that if you wet them, they won’t lose their curl. When wet, real mink fur lashes become straight and wispy and you often need to use a curler to curl them back up. Faux-mink lashes are becoming very popular because they are so light and fine, they feel exactly like your own lashes. They are (with proper care!) very long lasting, and are great if your own lashes are fine and weak. Because they are so light, they don’t tend to drop or twist, even after many weeks of wear. Because they are so fine, the surface-area-ratio between your own lash and the extension is much closer to 1:1 (with synthetic it can be 1:2 or even 1:3) so they last longer. It takes a longer time (around 1.5-2 hours) to apply a set of mink lashes because, as the fibers are very fine, we tend to apply more. One downside is that even with a lot of volume, they are still beautifully natural looking, so those that want a really glamorous/made up “Kardashian” look are better off going for synthetic lashes which give even more volume.

What are  3D Russian Volume Lashes? 
These are absolutely stunning lashes and are amongst a handful of salons across Australia offering this new technique, Basically it involves applying silk or mink eyelash extensions using a slightly different application method, where 2, 3, 4 or even 5 extremely light-weight extensions are applied to each natural lash, creating intense volume with a soft, fluffy look. Because the fibers used are so incredibly light, they bond very well and last longer than classic eyelash extensions. For more information, please see ask about our Volume Lashes.

Please be careful of unqualified operators using flare lashes and offering this service as ‘volume lashes’. We have seen this recently – flare lashes are not individual eyelash extensions or ‘volume lashes’ and are not meant to be applied using permanent glue. The results are usually disastrous.

I am a man. Can I have eyelash extensions too?

Of course you can dahlink! Everyone can enjoy eyelash extensions for healthier and more beautiful looking eyes. We customize the eyelash extensions to suit your face and personality, and can do a more subtle set for gentlemen wishing to try out eyelash extensions.




Eyelash Lift or Tinting



What is a Eyelash lift? 

 The process of curling the natural lash , without having to use the lash curler every time. The lash treatment that takes approximately 20 minutes.Makes natural lashes appear longer without the use of eyelash extensions.Minimal after-care required! Swim, shower and play with no fuss.Lasts about 6-8, even up to 12 weeks.Suitable for short or long eyelashes.Superior formulation that is nourishing and conditioning.



What is a Lash or Brow Tint? 
Brows and Lashes can both benefit from our all natural tinting service. Tinting can help provide a darker, more defined look to the eye area and create the look of thicker, healthier brows and lashes in one treatment.